Graylands Cat Clinic Frequently Asked Questions
At Graylands Cat Clinic, we understand that as a pet parent, you may have a variety of questions about your cat’s care and our services. Whether you’re new to our clinic or a regular visitor, our Frequently Asked Questions (FAQ) page is here to provide clear and helpful answers. From understanding our cat-friendly approach to booking an appointment, we’ve covered all the essential information to ensure a stress-free experience for both you and your feline companion. If you can’t find the answer you’re looking for, please feel free to get in touch with us directly!
FAQ Sections
1. General Clinic Questions
What makes Graylands a cat-only clinic?
Do I need to book an appointment in advance?
Yes, appointments are required to ensure each cat receives dedicated time and care. You can book an appointment by calling us at 01403 331800 or through our website’s booking system.
What are your opening hours?
Our clinic is open Monday to Friday from 8:00 AM to 6:00 PM. We are closed on weekends.
Where can I park when visiting the clinic?
We offer a client car park for your convenience.
Do you offer emergency appointments or out-of-hours care?
During working hours (Monday to Friday, 8:00 AM – 6:00 PM), please call 01403 331800 for emergencies. Outside these hours, contact South Downs Emergency Vets in Storrington at 01903 746028.
2. Cat Health & Appointments
How often should I bring my cat in for a check-up?
When should I start vaccinating my kitten?
My cat seems healthy—do they still need regular vet visits?
Yes, regular visits help detect potential health issues early and maintain overall well-being.
How can I tell if my cat is in pain or unwell?
Cats often hide discomfort. Look for changes in behaviour, eating habits, or litter box usage. If unsure, consult your vet.
What are the signs of dental disease in cats?
Symptoms include bad breath, difficulty eating, drooling, or pawing at the mouth, but very often there will be no symptoms at all. Regular dental checks are essential.
3. Services & Specialisations
What services do you offer beyond routine check-ups?
We provide vaccinations, neutering, dental care, diagnostics (ultrasound, X-rays), surgical procedures, extensive nurse clinics service (senior clinics, diabetic clinics, weight clinics…), home nurse consultations and more.
Do you offer surgery or dental procedures in-clinic?
Yes, our clinic is equipped for various surgical and dental procedures, including dental treatments. We have a fully equipped dental suite with digital dental Xray. We also have visiting specialist surgeons who perform advanced surgery, including orthopaedics.
Can you help with behavioural issues?
Do you offer flea and worm treatments?
Is your team trained in feline-specific care?
4. Cat Handling & Stress-Free Visits
How can I make bringing my cat to the vet less stressful?
Use a comfortable carrier, cover it with a blanket, and familiarise your cat with it before the visit. Use pheromones (eg. Feliway).
Should I bring more than one cat to the same appointment?
What should I do if my cat becomes aggressive or anxious?
Do you offer separate waiting areas for nervous cats?
How do you keep cats calm during their visit?
5. Health Plan & Costs
What is included in your Health Plan?
Our Health Plan covers vaccinations, health checks, flea and worm treatments, and more, tailored to your cat’s age and lifestyle.
How much does the Health Plan cost?
Fees vary based on your cat’s age and lifestyle. Please contact us for detailed pricing.
Can I pay monthly for ongoing care?
Are vaccinations, flea and worming covered?
Yes, the Health Plan includes core vaccinations and year-round flea and worm treatment. It also covers regular health checks, helping ensure your cat stays in top condition.
6. Aftercare & Medication
My cat has been prescribed medication – how do I give it to them?
Administering medication can be tricky! We provide guidance during your visit and offer advice sheets, plus our team is happy to demonstrate the best techniques for pills, liquid meds, or spot-ons.
Our guide to giving medication to your cat
🐾 You can also ask about specially compounded treatments or palatable options.
What should I do if my cat won’t eat after a procedure?
How long will it take my cat to recover from surgery?
Can I contact you with questions after our appointment?
Absolutely. If you’re ever concerned after a visit, just give us a ring on 01403 331800. We’re happy to help.
: Do you deliver repeat prescriptions or can I collect them?
Repeat medications can be collected at the clinic, but please allow 48 72 hours’ notice. For convenience, you can request refills via the online prescription request form on our website.
7. Kitten & Senior Cat Care
What should I do to prepare for a new kitten?
Start with a vet check, vaccinations, and microchipping. We also advise kitten-friendly socialisation, parasite protection, and advice on feeding and neutering.
When should I neuter my kitten?
Neutering is generally recommended from around 4 months of age, depending on health and development. Your vet will advise on the best time.
How should I care for my senior cat?
Senior cats (typically over 7 years) benefit from regular wellness checks, monitoring for age-related changes, and diet adjustments. We offer senior cat clinics and tailored advice for older felines and Senior Health Plans to help you spread the cost of preventative care for older cats.
Do older cats still need vaccinations?
Yes. Even indoor or older cats need protection from preventable diseases. Vaccinations can be adjusted based on lifestyle and health.
Are there signs of age-related conditions I should look out for?
Yes—watch for changes in appetite, mobility, grooming habits, litter tray use, or weight. Early detection of conditions like arthritis, kidney disease, or hyperthyroidism is key.
